Privacy Policy | Breakout® Immersive Experiences

1. Data Collection & Purpose

When you engage with Breakout®, we collect only the data essential to delivering a seamless immersive experience.

  1. 1. Booking Information: During the reservation process, we collect your name, email address, and phone number.
  2. 2. Technical Logs: When browsing our site, we automatically receive your IP address and browser details to optimize site performance and security.
  3. 3. Purpose: Data is used exclusively for booking management, safety waivers, and operational logistics.


2. Consent & Responsible Marketing

We treat your attention with the same respect as your data.

  • 1. Transaction Consent: By providing details to complete a booking, you grant us consent to use that data only for that specific transaction.
  • 2. Responsible Marketing: With your opt-in, we may send updates regarding new room launches or exclusive brand offers.
  • 3. Relevance & Opt-Out: We commit to high-signal communication. If you ever find our content irrelevant, you may opt-out at any time via the "Unsubscribe" link in our emails or by contacting us directly.


3. The Right to Withdraw & Deletion

In compliance with Indian data protection laws, you have the "Right to be Forgotten." You may withdraw your consent for data collection or contact at any time by emailing info@breakout.in. Once requested, we will cease data processing and delete your records from our active marketing databases.


4. Payment Security (Razorpay)

We use Razorpay for all financial transactions to ensure enterprise-grade security.

  • 1. Encryption: All data is processed through the Payment Card Industry Data Security Standard (PCI-DSS).
  • 2. No Storage: Breakout® does not store your credit/debit card information on its servers. Your transaction data is used only for the duration required to complete the purchase.


5. Third-Party Protocols

We only share data with third-party providers (e.g., booking engines) to the extent necessary to facilitate our services.

  • Note: Once you leave the Breakout® website via an external link or payment gateway, you are governed by that provider’s unique privacy policy and local jurisdiction laws.


6. Security & Cookies

  • 1. Integrity: We follow industry best practices to ensure your information is not lost, misused, or accessed without authorization.
  • 2. Cookies: We use session cookies to manage your booking flow. These are functional and are not used to track or identify you on external websites.


7. Age of Consent

By using this site, you represent that you are at least the age of majority. For minors participating in our escape games, consent must be facilitated by a parent or legal guardian during the booking or waiver process.


8. Legal Disclosure

We may disclose your personal information only if required by Indian law or if you violate our Terms of Service.


9. Policy Updates

We reserve the right to modify this policy to reflect operational or legal changes. Updates take effect immediately upon posting to this page.


10. Contact & Privacy Compliance

To access, correct, or delete any personal information we hold, or to register a complaint, contact our Privacy Compliance Officer:

  • 1. Email: info@breakout.in
  • 2. Address: 1st Floor, #27, NMR, 100 Feet Road, Koramangala, Bengaluru, Karnataka 560047

 

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